Effective Date: 2025
At Affluent Consultancy Services, customer satisfaction and transparency are important to us.
Eligible Refund Cases
- Duplicate payment
- Payment deducted but service not initiated
- Service unavailable from our side
Non-Refundable Items
- Government fees and taxes
- Services already processed or initiated
- Consultancy or digital services already delivered
Cancellation
Cancellation requests must be made before service processing begins. Once processing has started, cancellation may not be possible.
Refund Processing
Approved refunds are generally processed within 5-7 working days to the original payment method.
Contact for Support
For refund or cancellation support, please contact us through the contact details provided on our website.